Privacy Policy

Maintaining the privacy of your information is important to United Helicharters Pvt. Ltd. (“UHPL”). This Privacy Policy describes UHPL’s current policy on how we collect and use the personally identifiable information (“PII”) that you provide through uhpl.in (the “Site”). You should read the entire policy carefully. By continuing to use the Site and when you provide us information, you consent to the Privacy Policy.

On occasion, UHPL may revise this Privacy Policy to reflect changes in the law, UHPL’s privacy practices, or the features on the Site. Any changes to our use of PII will be reflected in such revised privacy policy as posted on this Site along with new effective date. Therefore, you should review the Privacy Policy periodically to remain aware of UHPL’s current policies and practices.

Please note that this Privacy Policy is not a contract and does not create any legal rights or obligations.

What information do we collect?

The PII we collect through the Site about you may include, but is not limited to:

  • Your name, address, telephone numbers and fax numbers
  • Email address
  • Credit/debit card number(s), including billing address and expiration dates
  • Passport number, nationality

We also collect non-PII as described below.

Online Purchases

If you purchase tickets, you provide PII such as name, credit / debit card number, expiry date, address, email address and telephone number to us in order to complete the transaction.

Promotions & Contests

UHPL occasionally sponsors promotions and contests to give members the opportunity to win various prizes. We may combine PII from promotions and contests with non-PII collected through cookies and other means (described below).

Surveys

UHPL occasionally sponsor optional customer surveys to improve our services. In the surveys, you provide PII and answers to survey questions, both of which we may combine with data collected by cookies and through other means specified in this policy.

Automatic Collection

When you use the Site our servers may automatically collect non-PII as you browse our Site. This non-PII may include your internet protocol (IP) address, IP address of your referral site, country, language, browser type, domain name, access time and duration of your session.

Cookies

UHPL also collects information by using technologies and methodologies that enable tracking, such as “cookies.” Cookies are small text files that are placed on your computer when you visit our Site and are stored on your computer by your web browser. These technologies allow us to recognize your computer so that we can pre-fill data forms for you when you go to purchase tickets or display advertising that may be of interest to you.. Cookies can only be read by the domain that placed them on your computer.

As described in more detail below, you can change your browser settings to refuse to accept cookies. However, if you change your browser settings to refuse to accept cookies, we cannot tailor the Site to meet your needs to the same degree, and the Site will not automatically display information, when you visit.

How do we use the PII you provide?

UHPL uses PII collected in conjunction with registration or purchases on our Site to complete transactions, to facilitate, payment card verification & screening, and to otherwise fulfill requests for services. We also use your PII to provide you with a more effective customer experience. In order to do this, UHPL may process your PII or combine it with other information that we collect or that is publicly available.

Partners, Subsidiaries and Third Parties

UHPL may share your PII with our partners and wholly-owned subsidiaries of UHPL. From time to time, we may engage third parties to process your PII on our behalf. We may also share your PII for the purpose of providing you with services, information or promotional opportunities that may be of interest to you.

When you purchase travel services or products through UHPL that are to be provided by another party (for example, air travel provided by another carrier, hotel accommodations, or rental car), we may be required to share your PII with such third party so that the third party can provide the services or products you requested. We may also receive PII about you from third-party providers. We make no warranty, express, implied, or otherwise as to the privacy and data security practices of the third parties referenced in this paragraph.

Emails UHPL uses email addresses to deliver information relevant to our customers. The following are some examples of information or services we provide via email: eTickets, introduction of new programs or program features, UHPL partner communications, UHPL partner promotions, route launches, important travel related information and updates, fare specials, reservation confirmations and surveys. We may also contact you via email for a number of other administrative and marketing purposes. As an enrollee in a contest or promotion, survey participant, or purchaser of tickets on our Site, you occasionally will receive emails about, without limitation, fare sales, special offers, new services and other noteworthy news items. Any promotional email sent to you by UHPL will also contains a link allowing you to opt-out of any future emails.

Surveys

UHPL may use PII as well as the answers you provide to survey questions in combination with information collected from cookies and through other means specified in this policy to improve our services to you. We may contract with third parties to perform surveys. We may use PII that you provide in filling out any surveys to send you information about, without limitation, contests or promotions, fare specials, and other information we feel may be of interest to you. We may also use PII derived from surveys in any of the other ways described by this Privacy Policy, Contests and Promotions

UHPL uses PII you provide us in connection with any contest or promotion to notify you if you are a winner and to send you information about, without limitation, future contests and promotions, fare specials, and other information, which, we feel, may be of interest to you. We may also use PII derived from contests or promotions in any of the other ways described by this Privacy Policy.

Cookies

Cookies help establish a user session and allow our server to correctly provide Site users with the appropriate information, advertisements and services. We also use cookies to ensure that you obtain the information you request and to authenticate your authority to access the Site. We also use cookies to track the usage of our Site in order to improve the Site according to our customers’ needs. Additionally, cookies allow us to pre-fill certain data fields with your information when you visit the Site to make a purchase, making the Site more convenient for you.

UHPL may enter into agreements with third party companies to serve advertisements and information to Site users. UHPL may use its cookies when working with these companies to provide them information regarding use of the Site or to serve you advertisements when you visit our Site. These companies may use the non-PII about your visit to make available goods and services of interest to you.

In addition, some third-party advertising technology used by UHPL to deliver advertisements may employ a separate cookie. This technology uses non-PII about your visits to the Site and the web sites upon which we advertise in order to serve ads to you. Web beacons on some pages of our Site, in conjunction with these advertising cookies, enable the third party advertising technology to recognize a cookie or cookies on your computer when you visit the Site, and to display advertisements that might be of interest to you when you visit the Site.

You may change the settings on your Internet browser to reject cookies at any time, but it will make your use of the Site less convenient.

Domain Names and Internet Protocol Addresses

We aggregate Non-PII such as domain names and IP addresses to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Site’s content and to better meet our customers’ needs and preferences.

Law Enforcement/Legal Processes/Other Uses

UHPL may disclose PII to comply with the law or a court order or other legal process, as requested by a governmental or law enforcement authority. We may also disclose PII when we believe in good faith that it is in the interests of aviation security or when we believe in good faith that it is either necessary to protect our property or is otherwise necessary or advisable.
UHPL may also disclose PII to any entity with which it merges or to which it sells any assets.

How does UHPL safeguard Minors online privacy?

We do not knowingly collect PII from minors (according to applicable laws). If such minor has provided us with PII without parental or guardian consent, the parent or guardian may email us at operations@uhpl.in, and we will remove the PII and remove the concerned minor information from any promotional lists or databases.

How can you access and/or update your PII?

If you are a registered member, you may access and/or update the PII/non-PII you provided to construct a traveler profile, by logging in using your registered user id and Password / Password Identification Number (PIN). You then can go to your profile to view and update your PII.

How does this Privacy Policy relate to other websites?

This Privacy Policy, to the extent it covers Internet use, covers only the UHPL Site and does not cover any other Site. While we make every effort to protect the PII you provide to us, we do not control the policies of other sites (including those we may link to) and the site owners’ use of PII you provide to them.

How do we protect the PII that you provide from unauthorized access?

To prevent unauthorized access, disclosure and improper use of your PII, and to maintain data security, we have established appropriate physical, electronic, and managerial safeguards to protect the PII we collect. These security measures include using Secure Socket Layer (SSL) that encrypts data that you transmit to the Site.

Although UHPL takes reasonable steps to safeguard and to prevent unauthorized access to your PII, it cannot be responsible for the acts of those who gain unauthorized access, and UHPL makes no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your PII.